We would like to put our guests' minds at ease when visiting Broomfield House, by mentioning that we are taking the following precautions to keep both you and ourselves safe. Even though the Covid pandemic is now over, we are very aware that Covid is still around, and so we have not changed any of our cleaning routines. We can assure our guests that thorough cleaning and disinfecting still takes place before, during, and after your stay at Broomfield House.
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There is no buffet table for breakfast items, and everything will be served to your table. We have implemented a pre-order breakfast form which is required to be completed by each guest the evening before. On the form, we will be requesting that guests specify a time that they wish to eat.
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Hand sanitiser will be available at the entrance to the property for your use, as well as at the top of the stairs.
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We have always prided ourselves on our cleanliness - as it has been noted by so many of our guests - and we will continue to sterilize more frequently in all areas. We therefore anticipate that it could take longer for us to clean all public areas, including bedrooms, and therefore ask guests to make sure they do not arrive before our check-in time of 4pm, unless arranged beforehand.
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Housekeeping services will not be done during your stay. For guests staying longer than 1 night, you simply need to ask for a replacement of items (for example fresh towels, toilet rolls, hospitality tray items). We will place them outside the door for your collection. Please put used towels that need washing outside your door for our collection. HOWEVER, IF YOU WISH YOUR ROOM TO BE CLEANED DURING YOUR STAY, PLEASE FEEL FREE TO TELL US.
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A hospitality tray will be in the bedrooms, with fresh milk provided for you to enjoy a cup of tea or coffee on your arrival as well as during your stay. A basic selection of tea, coffee and sugar will be on the tray. Any special requirement for herbal/fruit teas can be supplied upon request. All glassware, crockery and cutlery used during your stay is washed at high temperature in the dishwasher.
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We will take payment for your stay on the morning of your arrival, using the card details provided at time of reservation. Payment is accepted by card or cash - contactless payment is available up to £100. Receipts of your transaction will be placed in your bedroom before arrival.
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Before you check-out, we ask our guests to please open their window for ventilation.